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Which of the following may refer a complaint to the FOS as an eligible complainant?

A - a private individual
B - a small charity
C - A small business

User Markive
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1 Answer

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Final answer:

A private individual, a small charity, and a small business are all considered eligible complainants that can refer a complaint to the Financial Ombudsman Service (FOS).

So, all of the options (A, B, and C) may refer a complaint to the FOS as eligible complainants in the UK financial services context.

Step-by-step explanation:

The Financial Ombudsman Service (FOS) is an organization that helps resolve disputes between consumers and financial services providers. When it comes to referring a complaint to the FOS as an eligible complainant, there are several entities that may have this privilege.

These include a private individual, a small charity, and a small business. In business and legal terms, these entities can be directly involved in situations requiring the intervention of the FOS.

As an example, a private individual may refer a complaint if they feel they have been misled by financial advice, a small charity may do so if it encounters banking issues that were not handled satisfactorily, and a small business could refer a complaint regarding a financial product or service that affects its operations.

User Wendy Liga
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