Question

Your new employer is on the road a lot and would like to view overdue customers so he can phone them and possibly visit them to collect payment. How can (s)he do this?

Answer 1

The new employer can use a mobile-enabled customer relationship management system to monitor overdue customers and take immediate action by calling or visiting them for payment collection, similar to how Noel used various communication tools to address an overpayment error.

Step-by-step explanation:

To enable your new employer to view overdue customers while on the road, they can utilize various technological solutions. One effective method is using a customer relationship management (CRM) system with mobile access. This will allow the employer to see real-time data on overdue accounts, make phone calls, schedule visits, and possibly collect payment directly from a mobile device. The CRM system can be set up to send alerts or notifications for overdue accounts, ensuring that the employer stays informed. Additionally, integrating the system with other tools like email or a communication app can facilitate immediate action, similar to the way Noel responded to the equipment bill error by sending messages and emails to address the issue promptly.