Question

The employees of blinnk telecom, a multinational telecommunications company, participate in a program for three days in which they perform many activities involving test instruments and exercises designed to diagnose individuals' development needs. during the process, the employees also engage in activities that include role-plays, group discussions, computer-based simulations, and tests and exercises representing situations that require the use of individual skills and behaviors. the given scenario best describes the concept of .

a. assessment centers
b. dual-career ladders
c. succession planning

Answer 1

The activities described for Blinnk Telecom's employees are indicative of an assessment center, where a series of tests and exercises are used to evaluate and identify development needs for job performance.

Step-by-step explanation:

The scenario described best fits the concept of assessment centers. Assessment centers are a series of testing instruments and exercises used to evaluate individuals' development needs and potential for future performance in a job role. During the multi-day process mentioned in the example, employees engage in various activities such as role-plays, group discussions, computer-based simulations, tests, and exercises. These activities are designed to observe and measure a range of competencies that predict successful job performance.

Assessment centers may employ tools like personality tests to match personality traits with job requirements, understanding that traits like agreeableness may predict good performance in customer service roles. Other forms of assessment could include IQ tests, integrity tests, and physical tests. The process typically culminates with providing feedback and creating development plans for participants, thereby directly contributing to their career progression and the organization's talent pipeline.