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Which of the following describes telemarketing?

a. Unselected Marketing that occurs by sending an offer, announcement, reminder, or other item directly to a person at a particular address
b. Unselected Uses the telephone to sell directly to customers
c. Unselected Direct marketing through print, video, or digital catalogs that are mailed to select customers, made available in stores, or presented online
d. Unselected Sending highly targeted, highly personalized, relationship-building marketing messages via email

User Inversus
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1 Answer

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Final answer:

Telemarketing is a direct marketing strategy where potential customers are contacted via telephone with the goal of selling products or services. It enables immediate interaction and response handling, demonstrating its effectiveness as a personalized marketing tool.

Step-by-step explanation:

Telemarketing is a direct marketing approach that involves contacting potential customers over the telephone to sell products or services. This method is highly interactive, allowing the telemarketer to answer questions and overcome objections on the spot, which can facilitate immediate sales or lead generation. Multiple marketing strategies exist for reaching out to customers, and telemarketing is distinct due to its direct and personal communication approach.

For instance, if a political party is trying to gauge voter reactions after a debate, as in example 'e', they might employ a form of telemarketing to conduct surveys. However, this is for research purposes rather than sales. Yet, it showcases the use of a telephone to directly reach and interact with the target audience. It's a method that can be scaled up to contact a large number of people relatively quickly, as long as you have enough staff to make the calls.

Telemarketing uses the power of direct voice communication to initiate sales, solicit donations, or conduct surveys, giving companies and organizations a dynamic way to interact with their audience. It's a proactive marketing channel that can be customized to target a specific demographic, be it existing customers or potential leads, based on the organization's objectives.

User Utopia
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