29.5k views
3 votes
Quality function deployment (QFD):

a. Is a manufacturing function aimed at lowering cost by reducing the portion of rejected units.
b. Fills the house of quality matrix with the designer's aspirations for the product.
c. Starts with studying and listening to customers.
d. is a place where the quality assurance function is housed.
e. Is another term for value engineering.

User Ulquiomaru
by
7.3k points

1 Answer

7 votes

Final answer:

Quality function deployment (QFD) is a comprehensive approach that focuses on meeting customer needs through detailed design and effective translation of customer requirements into technical specifications using the House of Quality matrix.

Step-by-step explanation:

Quality function deployment (QFD) is a customer-driven approach to product design that begins by studying and listening to customers to determine their needs and wants. This method involves translating customer requirements into appropriate technical requirements for each stage of product development, from concept to production. QFD utilizes a tool known as the House of Quality matrix, which correlates customer requirements to the company's capabilities and how the product is designed, ensuring that the final product aligns with what the customers desire.

During this process, the design architecture plays a crucial role in establishing the relationship between functional elements of the product and their physical composition. It is a structured method that not only includes defining shapes, dimensions, materials, and manufacturing processes, but also involves developing a detailed design that can support the creation of prototypes and models. Ultimately, the goal of QFD is to prioritize customer satisfaction while ensuring that the product's design is feasible, viable, and sustainable in the market.

User Andrew Aylett
by
7.4k points