Final answer:
The two words that best describe the tone of the excerpt from the business letter are authoritative and respectful. The tone is formal and professional, providing clear direction and showing politeness in offering the position. Option c and d are the correct answers.
Step-by-step explanation:
The excerpt from the business letter offers an individual the position of assistant manager and suggests a start date for the role. The tone of such a letter is typically formal and professional. Considering this, the two words that describe the tone of this letter are authoritative and respectful. The word 'authoritative' is fitting as the letter is issuing a job offer, which is a directive action from the company. Moreover, the word 'respectful' applies since the communication shows politeness and consideration by formally offering the position rather than assuming acceptance.
The two words that describe the tone of this business letter are appreciative and authoritative. The use of the phrase 'We are pleased to offer you the position' indicates a positive and appreciative tone, expressing satisfaction and gratitude towards the recipient. Additionally, the phrase 'We propose a start date of March 14' demonstrates an authoritative tone, suggesting confidence and assertiveness in the proposed start date.