Final answer:
The first step in most organizations' selection process is the preliminary reception of applicants. This step involves collecting and reviewing resumes and cover letters to form a candidate pool, which is essential before moving on to evaluations like interviews and tests.
Step-by-step explanation:
In most organizations, Step 1 in the selection process is typically A. the preliminary reception of applicants. This initial step is essential in establishing a base pool of potential candidates for the job. During this phase, organizations collect resumes and cover letters, analyzing the key attributes of applicants, such as their education and work experience. This preliminary stage is crucial because it sets the tone for the subsequent selection steps such as employment testing, reference checks, in-depth interviews, and realistic job previews.
Employers often rely on pre-screening methods due to asymmetric information in the labor market, as key attributes of employees cannot be fully assessed until they are hired. Educational qualifications, accolades, and reference checks often serve as indicators of a candidate's potential. The final decision in hiring may also be influenced by a candidate's personality traits, physical appearance, or other attributes discovered during the interview.