Final answer:
To protect customers from binge drinking and alcohol poisoning, management should limit alcohol consumption, educate staff on recognizing intoxication, offer information and assistance, and provide safe serving practices and transportation options.
Step-by-step explanation:
Management, supervisors, and staff can fulfill their duty of care to protect customers from the dangers of binge drinking and risks of alcohol poisoning by implementing various strategies and adhering to best practices. Firstly, establishments can institute policies that limit the amount of alcohol served to a customer within a certain time frame to prevent overconsumption. Secondly, staff should be trained to recognize the signs of intoxication and be prepared to refuse service to individuals who appear to be at risk of binge drinking. Thirdly, information about the risks of excessive alcohol consumption should be clearly displayed, alongside resources for customers who may need assistance with alcohol-related issues. Additionally, venues can offer alternative transportation options for patrons who have consumed alcohol, minimizing the risk of alcohol-related incidents, such as road accidents. Implementing safe serving practices, such as properly measuring drinks and avoiding promotions that encourage heavy drinking, also play a significant role in creating a safer environment.