Final answer:
Security staff need to balance the avoidance of distractions, adherence to safety protocols, and maintaining hygiene with the duty to protect and to act on informed judgement in challenging situations. They have responsibilities under OSHA standards, including provision of safety training and equipment, keeping records, and promoting a culture of safety. Occupational health safety laws like OHSA mandate employers to provide safe working environments and empower employees to know about and refuse unsafe work.
Step-by-step explanation:
Duties of Security Staff Concerning Protection from Harm and Duty of Care
Security staff have a critical role in ensuring safety and executing their duty of care. This includes avoiding distracting attire, such as flashy or revealing clothes, and adhering to proper safety gear protocols. Maintaining proper personal hygiene is also part of this duty.
In scenarios where the security staff encounters a person in pursuit of others, such as a scenario involving police officers and suspects, they must rely on informed judgement based on experience and observations to balance their duty to protect with legal obligations. Providing safety training in comprehensible language and vocabulary, keeping accurate records of work-related injuries, and adhering to OSHA standards such as providing necessary personal protective equipment at no cost to workers is essential.
Furthermore, security staff should encourage workers to voice concerns about unsafe tasks and know their rights to refuse such tasks. In terms of occupational health and safety, employers are responsible for providing a safe workplace according to the Occupational Health and Safety Act (OHSA), which includes informing workers about chemical hazards, eliminating risks when feasible, and providing relevant training.
Professional behavior is vital for security staff, including returning promptly from breaks, maintaining a professional appearance, treating everyone with respect, focusing on work tasks, demonstrating support for company goals, and providing excellent customer service. Understanding and respecting the authority of superiors is also important for maintaining a safe and professional environment.