Final answer:
The Thomas-Kilmann model outlines assertiveness and cooperativeness as the two dimensions that influence an individual's choice of conflict resolution strategy.
Step-by-step explanation:
The Thomas-Kilmann model identifies two dimensions that people fall into when choosing a conflict resolution strategy. These dimensions are assertiveness and cooperativeness. Assertiveness refers to the extent to which an individual attempts to satisfy their own concerns, while cooperativeness refers to the extent to which they try to satisfy the concerns of the other person or group. The model suggests that different conflict resolution strategies can be used depending on how assertive or cooperative a person is.
For example, a highly assertive and less cooperative individual might choose a competing strategy, seeking to win the conflict at the other's expense. Conversely, an individual who is highly cooperative but less assertive may choose an accommodating strategy, putting the other's needs above their own. Thus, understanding these dimensions can help individuals navigate and resolve conflicts more effectively.