Final answer:
A business glossary typically includes KPIs, domains, acronyms for the user community, and business terms. It serves as a centralized repository to ensure clear understanding and consistency in terminology used in an organization.
Step-by-step explanation:
The business glossary is a valuable asset for any organization, as it provides a central repository of key information that is essential for ensuring everyone has a clear understanding of the business terms and assets used within the company. The question asks which items are included in a business glossary. Typically, a business glossary might contain the following approved assets:
- KPIs (Key Performance Indicators), which are measurable values that demonstrate how effectively a company is achieving key business objectives.
- Domains, which refer to specific areas of knowledge or activity within the business.
- Acronyms made available for the user community, serving as a reference to decode the shorthand often used in business communication.
- Business terms, which are the foundational elements of a business glossary, providing definitions and context for the terminology used within the organization.
By maintaining a comprehensive business glossary, organizations can improve communication, ensure consistency in the use of terminology, and facilitate a better understanding of business processes among employees and stakeholders.