Question

Data Helpdesk provides functionality to achieve the following:

a) Automates issue management
b) Automatically assigns roles in Settings to resolve issues
c) Issues are escalated to the right people based on their roles and responsibilities
d) Integration with IT ticketing system, such as ServcieNow

Answer 1

Data Helpdesk is a software solution that automates issue management and facilitates efficient problem resolution. It also allows for role assignment and integrates with IT ticketing systems like ServiceNow.

Step-by-step explanation:

Data Helpdesk is a software solution that provides various functionalities to automate and manage issues. It automates issue management, allowing for efficient tracking and resolution of problems. The software also has the capability to assign roles and responsibilities to individuals in order to resolve issues effectively. Additionally, it has integration capabilities with IT ticketing systems like ServiceNow, enabling seamless communication and collaboration between different platforms.