Question

You have been asked to configure a decision strategy that chooses between a sales and a service proposition based on the predicted customer behavior. Which decision component do you add to the strategy to implement this requirement?

A) Set Property
B) Data Join
C) Switch
D) Filter

Answer 1

To implement the requirement of choosing between a sales and a service proposition based on predicted customer behavior, you would add the Switch decision component to the strategy.

Step-by-step explanation:

To implement the requirement of choosing between a sales and a service proposition based on predicted customer behavior, you would add the Switch decision component to the strategy. The Switch component allows you to define multiple branches based on different conditions, in this case, the predicted customer behavior. Each branch can then be configured to execute specific actions, such as selecting the appropriate proposition.