Final answer:
An effective quality assurance program directly improves resident care in healthcare settings by ensuring that patient care is consistent, safe, and meets required standards.
Step-by-step explanation:
An effective quality assurance program is essential to the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met. In the context of healthcare, such a program directly improves A. Resident care. It aims to enhance the service delivery process, making it effective and efficient, which in turn ensures that patient care is consistent, safe, and meets the required standards. While quality assurance can also lead to improved profits, better communication, and staff performance, the primary focus and direct outcome of a quality assurance program in a healthcare setting is the enhancement of resident care.