Final answer:
Fran established a buyer's agency relationship, representing the buyer's interests when the listing agency did not accept subagency. Her loyalty and fiduciary duties are to the buyer rather than the seller. This agency arrangement aligns with the lack of subagency acceptance by the listing agency.
Step-by-step explanation:
When Fran with Millstream Realty brought an offer from her customer for another firm's listing that did not accept subagency, Fran and her broker established a buyer's agency relationship with the customer. In this situation, Fran's loyalty is to the buyer rather than the seller. This type of agency relationship means Fran is working as a buyer's agent, advocating for the interests of the buyer rather than the seller, and the buyer is considered her client.
The listing agency's refusal to accept subagency essentially means they will not collaborate with other brokers who would act on behalf of the seller. Instead, any other brokers, like Fran, represent only the interests of the buyer. In buyer's agency, the buyer's agent typically has a fiduciary duty to the buyer, including loyalty, confidentiality, and the obligation to disclose all relevant information about the property.