Final answer:
In business, follow-up activities by a sales associate are conducted after the sale, aimed at maintaining customer satisfaction and fostering repeat business.
Step-by-step explanation:
Follow-up refers to activities a sales associate does for buyers and sellers after the sale. This involves various tasks such as ensuring product satisfaction, offering additional support, and maintaining a relationship for future sales opportunities. These post-sale actions are crucial in creating a loyal customer base, encouraging repeat business, and handling any concerns that might have arisen post-purchase. Therefore, the correct answer is C) After.