Question

When a guest uses an arch card, you should do what two things?

Answer 1

Accept the Arch Card politely, process the payment, check the balance upon request, and handle the card with care.

Step-by-step explanation:

When a guest uses an Arch Card, you should politely accept the card and process the payment as you would with a regular debit or credit card. Ensure the transaction is completed successfully and provide any necessary receipts. It is important to also check the balance of the card if the customer requests, and always handle the card with care to show respect for the customer's property.

Process the payment: As the cashier, you should enter the arch card number into the system and deduct the amount of the purchase from the card balance.

Provide outstanding service: Treat the guest with respect and courtesy, help with any questions or concerns, and ensure a positive experience.

Answer 2

Accept the Arch Card politely, process the payment, check the balance upon request, and handle the card with care.

Step-by-step explanation:

When a guest uses an Arch Card, you should politely accept the card and process the payment as you would with a regular debit or credit card. Ensure the transaction is completed successfully and provide any necessary receipts. It is important to also check the balance of the card if the customer requests, and always handle the card with care to show respect for the customer's property.

Process the payment: As the cashier, you should enter the arch card number into the system and deduct the amount of the purchase from the card balance.

Provide outstanding service: Treat the guest with respect and courtesy, help with any questions or concerns, and ensure a positive experience.