Final answer:
A good example of a B2C transaction would be purchasing an iTunes song, which is sold directly to consumers. Additionally, nonexcludable goods or services are those that cannot exclude people, such as police protection and roads, while streaming music and cell phone services are excludable.
Step-by-step explanation:
An example of a good managed through B2C transactions would be an iTunes song. This is because B2C, or business-to-consumer, transactions involve the sale of products or services directly from a business to the end-user or consumer. Products like office furniture could also be sold through B2C channels, but are traditionally associated with B2B (business-to-business) transactions. Virus protection software and fishing license applications with fees also represent B2C transactions as they too are services obtained directly by consumers from the providers.
Regarding nonexcludable goods or services, examples include police protection, which is a public service provided without direct charge to all members of society, and roads, which typically cannot exclude individuals from usage. Primary education offered by the government is usually without charge and accessible to all children, thus nonexcludable. In contrast, streaming music from satellite transmission programs and cell phone service are generally excludable because they require a subscription or payment to access.
Answer: b. iTunes song