Question

What are characteristics that make an industry susceptible to disruption (via platforms)

Option 1:
Lack of digital infrastructure and technological adoption.

Option 2:
High dependence on traditional distribution channels.

Option 3:
Low emphasis on customer experience and user engagement.

Option 4:
Inflexible business models resistant to change.

Answer 1

Industries susceptible to disruption via platforms are characterized by lack of digital infrastructure, dependence on traditional distribution channels, low emphasis on customer experience, and inflexible business models.

Step-by-step explanation:

An industry can be susceptible to disruption via platforms due to several characteristics:

1. Lack of digital infrastructure and technological adoption: Industries that have not fully embraced technology and digital systems are more vulnerable to disruption. For example, industries that still rely heavily on manual processes or outdated systems may struggle to adapt to new platforms.
2. High dependence on traditional distribution channels: Industries that heavily rely on traditional distribution channels, such as physical stores or middlemen, can be disrupted by platforms that offer direct-to-consumer models or alternative distribution methods.
3. Low emphasis on customer experience and user engagement: Industries that do not prioritize customer satisfaction or fail to meet evolving customer expectations are at risk of being disrupted. Platforms often excel in providing personalized and convenient user experiences.
4. Inflexible business models resistant to change: Industries with rigid business models that are resistant to change can struggle to adapt to disruptive platforms. Those that fail to innovate or embrace new business models are more likely to be disrupted.