Final answer:
The statement from the question describes a persuasive message aimed at encouraging recipients to take an action. In the Asch experiment, normative influences caused participants to conform to peer pressure to fit in with the group.
Step-by-step explanation:
"So that your needs can better be met in the future, please complete the online survey about your recent flight with Southwest Airlines" is an example of a persuasive message. The statement is encouraging the recipient to take a specific action, in this case, to complete a survey. Persuasive messages often involve convincing someone to do something or to believe in something.
Referencing the provided information, in the Asch experiment, participants conformed due to normative influences. This social psychology experiment was conducted by Solomon Asch, studying if and how individuals yielded to or defied a majority group and the effect of such influences on beliefs and opinions. In Asch's experiment, the majority of participants conformed to group pressure when they were faced with a clear task (judging the length of lines) because they wanted to fit in and avoid the discomfort of going against the group consensus, not necessarily because they believed the group's answers were correct.