Final answer:
The correct answer is C. cutting employee wages and/or laying off employees.
Step-by-step explanation:
The correct answer is C. cutting employee wages and/or laying off employees. This is not a necessary step toward improving productivity. Cutting employee wages and laying off employees can have negative effects on morale and motivation, ultimately leading to decreased productivity. Instead, improving productivity typically involves measures such as developing productivity measures for all operations and improving bottleneck operations, as well as establishing reasonable goals for improvement.