Question

what proportions of customers who rated ple with a "top box" survey response (which is defined as a rating of 4 or 5) on quality,

Answer 1

To determine the proportion of customers who rated a product with a "top box" survey response (rating of 4 or 5) on quality, divide the number of customers who gave a rating of 4 or 5 by the total number of customers surveyed.

Step-by-step explanation:

To determine the proportion of customers who rated a product with a "top box" survey response (rating of 4 or 5) on quality, you need to know the number of customers who gave a rating of 4 or 5 and the total number of customers surveyed. Let's say there were 100 customers surveyed and 40 of them gave a rating of 4 or 5. To calculate the proportion, you divide the number of customers who gave a rating of 4 or 5 by the total number of customers surveyed: 40/100 = 0.4, or 40%. Therefore, 40% of the customers surveyed gave a "top box" survey response on quality.