Final answer:
A cultural audit is a true technique that pinpoints an organization's values, symbols, routines, and areas needing enhancement, focusing on assessing and aligning organizational culture with strategic objectives.
Step-by-step explanation:
True, a cultural audit is indeed a strategy used to define an organization's values, symbols, and routines, as well as identify areas that may need improvement. This process involves a comprehensive evaluation of an organization's organizational culture, which encompasses its values, beliefs, attitudes, and systems. These components collectively shape the employees and the organizational environment, significantly impacting their behavior and performance.
A cultural audit can surface the organisation's observable artifacts, such as language, narratives, and practices, that are representative of the underlying cultural assumptions, which may not be immediately visible. Additionally, it examines the espoused values, the endorsed concepts or beliefs of the management or the entire organization, and the basic assumptions that drive organization's culture which are often unobserved and unquestioned. Consequently, by conducting such an audit, an organization can identify cultural alignment and mismatches and create strategies to align its culture with its strategic objectives.