Final answer:
When Mrs. H. does not speak or understand English well, obstacles include miscommunication, emotional barriers, and the need for clear non-verbal signals. It is critical to use simple language, and cultural sensitivity, and consider translation services.
Step-by-step explanation:
When dealing with a situation where someone such as Mrs. H. does not speak or understand English well, several obstacles must be considered. Firstly, there is the risk of miscommunication, which can lead to misunderstandings and potentially serious consequences, especially in contexts such as healthcare where accurate information is crucial.
Secondly, the lack of English proficiency can create emotional barriers, making the person feel isolated or unacknowledged. Additionally, key considerations include ensuring the use of clear and simple language or signs, avoiding colloquialisms or figures of speech, and being mindful of cultural sensitivities.
To facilitate communication, utilizing translation services or bilingual staff members could be essential. It is also useful to recognize that non-verbal communication plays a significant role and can help bridge gaps where language fails.
With the increasing diversity of global societies, developing skills in other languages becomes more than a benefit—it is often a necessity. For instance, professionals such as doctors regularly encounter non-English speaking patients, necessitating bilingual abilities for effective communication.
Moreover, cultural understanding and competence in a preferred language of a community are important for successful interactions and inclusiveness.