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A Windows user is locked out of her account. What should she do to regain access?

1) Restart the computer
2) Contact the system administrator
3) Try a different password
4) Reinstall the operating system

1 Answer

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Final answer:

When a Windows user is locked out of their account, contacting the system administrator is the most effective way to regain access, provided it's a work or school computer. It is more secure and practical than other methods like attempting multiple passwords or reinstalling the OS.

Step-by-step explanation:

If a Windows user is locked out of her account, the best course of action would be to contact the system administrator if it is a work or school computer. The system administrator will have the necessary permissions to reset your account password or unlock it. It's less extreme than reinstalling the operating system, which should only be a last resort, and it is more secure than repeatedly attempting different passwords, which could trigger additional security measures and further lock you out. Restarting the computer is unlikely to resolve the issue unless it was caused by a temporary glitch.

One option is to try restarting the computer, as this can sometimes resolve account lockouts due to temporary issues. Another option is to contact the system administrator or IT support for assistance. They may be able to reset the account password or provide further instructions. Lastly, the user can try a different password to see if that resolves the issue. It's important to note that reinstalling the operating system should be a last resort and is generally not necessary to regain access to an account.

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