Final answer:
In order for a departmental team or work group to be fully effective, it is not necessary to recruit members solely from within the department. Research shows that having a diverse team with members from different backgrounds and perspectives can bring innovation and creativity. Diverse teams can better understand and serve a diverse customer base.
Step-by-step explanation:
When it comes to building effective teams in a department or work group, it is not necessary to recruit members only from within the department. In fact, research has shown that having a diverse team with members from different backgrounds and perspectives can be highly beneficial.
Hiring people with different perspectives and experiences can foster innovation and creativity within the team. They can bring in fresh ideas and solutions to problems that may not have been considered before. Additionally, diverse teams can better understand and serve a diverse customer base, leading to improved customer satisfaction and business success.
For example, let's say a marketing department is tasked with developing a new advertising campaign. If the team is made up of members with similar backgrounds and perspectives, they may come up with ideas that lack diversity and may not resonate with a wider audience. However, if the team includes individuals from different departments or external sources, such as designers or market researchers, they can bring unique insights and skills that can enhance the campaign's effectiveness.