Final answer:
An operations flow document tracks the network of control points from receipt of a customer's order through the delivery of the finished product.
Step-by-step explanation:
An operations flow document is a document that tracks the network of control points from receipt of a customer's order through the delivery of the finished product. It provides a detailed overview of the steps and processes involved in the production of a product or service. This document helps to ensure smooth operations, efficient resource allocation, and timely delivery of products to customers.