Question

A user reports that a Windows 10 PC displays the error message "Invalid Boot Disk" during the boot process. The IT technician attempts to boot the computer and finds that the error message occurs immediately after the POST. What could be the possible cause?

Answer 1

The error message 'Invalid Boot Disk' on a Windows 10 PC occurs when the computer is trying to boot from an unrecognized or invalid disk. Possible causes include external storage devices, faulty hard drives, BIOS settings, or a corrupted operating system.

Step-by-step explanation:

The error message 'Invalid Boot Disk' during the boot process on a Windows 10 PC typically occurs when the computer is trying to boot from a device that is not recognized as a valid boot disk. This can happen if a USB drive or a disk with no operating system is connected to the computer. It can also occur if the computer's hard drive has failed or has become disconnected.

To resolve this issue, the IT technician should first check if any external storage devices are connected to the computer and remove them. They should then verify that the computer's hard drive is properly connected and functioning correctly. If the hard drive is faulty, it may need to be replaced.

It's also worth mentioning that this error message can sometimes indicate a problem with the computer's BIOS settings or a corrupted operating system. If the above steps do not resolve the issue, further troubleshooting may be required.