Final answer:
When working with older adults, it is important to assess both individual coping capacity and the environment that can help or hinder coping.
Step-by-step explanation:
When working with older adults, it is important to assess both individual coping capacity and the environment that can help or hinder coping. Both of these factors, A: Individual coping capacity and B: The environment that can help or hinder coping, should be considered when working with older adults to ensure their well-being and quality of life. By assessing these protective factors, healthcare providers can better understand the strengths and resources that older adults have, as well as identify potential challenges or barriers they may face.