Final answer:
Jocelyn is balancing the realities of accountability and performance.
Step-by-step explanation:
In this situation, Jocelyn is balancing the realities of accountability and performance.
Jocelyn's division is not performing as well as the other divisions, and the president is holding her responsible. This indicates that Jocelyn is being held accountable for the performance of her division. The president expects her to take action and do things differently to improve the division's performance.
Therefore, the correct answer is c) performance.