Final answer:
According to systems theory, the primary objective of management at traditional brick-and-mortar stores facing challenges from online sales companies is to avoid entropy.
Step-by-step explanation:
According to systems theory, a primary objective of management at traditional brick-and-mortar stores facing challenges from online sales companies would be to keep pace with these changes in the marketplace in order to avoid entropy.
Entropy refers to a state of disorder or chaos. In the context of business, entropy can occur when a company fails to adapt to changes in the market and becomes obsolete.
To avoid entropy, traditional stores need to embrace technology, establish an online presence, and offer competitive prices and services to stay relevant in the face of online competition.