Final answer:
The bridge between the computer side and the human side of the five-component model is the user interface. It encompasses elements that support decision-making and human software interactions.
Good interface design, informed by human factors psychology, leads to improved effectiveness and fewer errors in complex automated systems.
Step-by-step explanation:
The component that acts as a bridge between the computer side and human side of the five-component model is essentially the user interface. This interface is designed with considerations of human factors psychology,
ensuring that the decision-making processes of users are well supported by the software system. The interface encompasses various elements that facilitate human software interactions, including both the physical means of interaction and the graphical elements that make complex systems usable and understandable for human operators.
For instance, in the case of a banking institution's information security center, human factors psychologists study how operators interact with their computer systems to make critical decisions.
If the interface is poorly designed, resulting in heightened cognitive load, this can lead to more errors, as observed in the study of operators' decision-making accuracy. Understanding how humans interact with technology allows for the design of more intuitive and effective systems that can prevent costly mistakes and improve overall efficiency and satisfaction.