Final answer:
The second key element of Weber's bureaucracy, besides fairness, is predictability. Bureaucracies emphasize explicit rules and a hierarchical structure, leading to a predictable and impersonal environment. So, the correct answer is c) Predictability.
Step-by-step explanation:
The second key element of Weber's bureaucracy, alongside fairness, is c) predictability.
Bureaucratic organizations are characterized by a systematic and structured way of administering organizations based on explicit rules, a hierarchy of authority, and a clear division of labor, leading to predictability in their processes.
Flexibility and creativity are not qualities traditionally associated with bureaucracies; instead, they are known for their resistance to change and uniformity of procedures, which contributes to an impersonal atmosphere as well as efficiency and predictability in operations.
Autonomy is not a characteristic of bureaucracies, since authority within a bureaucracy is hierarchical and decisions are governed strictly by explicit rules rather than individual discretion.
So, the correct answer is c) Predictability.