Final answer:
Mediation is a form of conflict resolution where a neutral third party intervenes to help facilitate a resolution between the conflicting parties.
Step-by-step explanation:
In the context of resolving conflicts, mediation can be described as when a leader intervenes to facilitate a resolution between the parties involved. Mediators act as neutral third parties who help facilitate communication and negotiation between the conflicting parties in order to reach a mutually agreed solution.
An example of mediation in action can be seen in labor disputes between workers and management. A mediator may be appointed to help facilitate negotiations and find common ground between the two parties. They may suggest compromises, clarify misunderstandings, and assist in generating potential solutions.