Final answer:
In the Lewin three-step model of organizational change, refreezing refers to reinforcing and restructuring the change.
Step-by-step explanation:
In the Lewin three-step model of organizational change, refreezing refers to reinforcing and restructuring the change. After the initial change is implemented (unfreezing), the organization needs to stabilize and solidify the new state of affairs (refreezing). This involves reinforcing the new behaviors, systems, and structures, as well as restructuring any necessary elements to support the change.