Final answer:
The term for forcing someone to do something against their will is coercion. This is not a characteristic of bureaucracies, which are rather defined by a hierarchy of authority, explicit rules, and division of labor.
Step-by-step explanation:
The term that refers to forcing a client to do something against their will is C) Coercion. In the context of bureaucracies, coercion is generally not a characteristic. A bureaucracy is an organizational structure that is characterized by a hierarchy of authority, which outlines different levels of management and leadership. There are also explicit rules, which are guidelines and procedures established to maintain order and ensure operations run smoothly. Additionally, a bureaucracy typically includes a division of labor, where tasks are distributed among individuals and groups to increase efficiency.
Option A, 'Consequences,' refers to the outcomes or results of a particular action. Option B, 'Collusion,' signifies a secret agreement or cooperation for a deceitful purpose. Lastly, Option D, 'Conspiracy,' involves a group planning to commit an illegal or wrongful act. Therefore, 'Coercion to join' is not a characteristic of bureaucracies; coerced membership is not a standard practice within bureaucratic systems.