Final answer:
Informal leaders can have significant influence on a group and should be paid special attention to by a manager. They can have a positive impact on motivation, teamwork, and conflict resolution.
Step-by-step explanation:
As a manager, it is important to pay special attention to the informal leader because they may have significant influence on the group. While formal leaders have designated authority, informal leaders emerge based on their influence within the group. These leaders may have strong interpersonal and communication skills, making them influential in shaping the group dynamics and achieving group goals.
Informal leaders can have a positive impact by motivating their peers, resolving conflicts, and fostering teamwork. They may also have a deeper understanding of the group dynamics, making them valuable sources of information and insights for the manager. By recognizing and harnessing the influence of informal leaders, the manager can effectively align the group towards the desired objectives.