Question

Paolo is managing 10 account managers. Recently, he realized that his employees weren't meeting their performance standards. Paolo is worried about this, and as a result, he decides to try some new management techniques. The first thing Paolo tries is to improve the employees' relationships with each other. Every month, Paolo will sponsor a party at his house and invite all of the employees to come.

According to Herzberg's two-factor theory, Paolo is planning on changing a ______________________
A. Motivator factor
B. Hygiene factor
C. Equity factor
D. Expectancy factor

Answer 1

Paolo's action of sponsoring monthly parties is an attempt to change a Hygiene factor according to Herzberg's two-factor theory.

Step-by-step explanation:

According to Herzberg's two-factor theory, Paolo's action of sponsoring monthly parties to improve employees' relationships with each other is an attempt to change a Hygiene factor. Hygiene factors are related to the physical and psychological work environment and include things like company policies, working conditions, and interpersonal relationships. By focusing on improving relationships, Paolo is addressing a hygiene factor in an effort to increase employee motivation and job satisfaction.