Question

Bella has been working hard to make sure her team performs at the highest level possible. Bella knows that her organization has high goals for the upcoming year, and she wants her team to be recognized for helping to accomplish those goals.

In this example, Bella was using ___________ power, which is a ___________ force in organizational behavior.
A. Coercive; negative
B. Legitimate; positive
C. Referent; positive
D. Expert; negative

Answer 1

Bella was using referent power, which is a positive force in organizational behavior.

Step-by-step explanation:

In this example, Bella was using referent power, which is a positive force in organizational behavior.

Referent power is based on the personal qualities, characteristics, and charisma of the leader. It is the power that comes from others' admiration, respect, and liking for the leader. Bella wants her team to be recognized for helping to accomplish high goals, indicating that she is seeking the admiration and respect of her team members. This makes referent power and a positive force in organizational behavior the most appropriate choice for this scenario.