Final answer:
Resilience is an important component that involves understanding that people can control their reactions or responses to events. Managers can help by working with employees to see how different events, even negative ones, can be interpreted positively.
Step-by-step explanation:
The subject of this question is Resilience. It is an important component that involves understanding that people can control their reactions or responses to events. Managers can help with this by working with employees to see how different events, even negative ones, can be interpreted positively. Simply handing out more or different rewards will not increase eustress, nor will micromanaging.