Question

Truong Thi was just told that she will be responsible for setting up this year's United Way drive at her office. Truong Thi was angry—she doesn't believe in asking employees for charitable donations. Truong Thi is experiencing ____________________, and if she keeps feeling this way, she is likely to be ________effective at work.

A. Role conflict; more
B. Role ambiguity; less
C. Role overload; more
D. Role underload; less

Answer 1

Truong Thi is experiencing role conflict and is likely to be less effective at work if she continues to feel this way.

Step-by-step explanation:

The correct answer is A. Role conflict; more.

Truong Thi is experiencing role conflict as she has conflicting beliefs about asking employees for charitable donations. This conflict between her personal beliefs and her assigned role as the organizer of the United Way drive is causing frustration and anger. If she continues to feel this way, she is likely to be less effective at work because her negative emotions may affect her motivation and productivity.