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This job satisfaction survey asks respondents to say "Yes", "No", or "Cannot Decide" about statements describing jobs.

a) Single-response format
b) Multiple-response format
c) Likert scale
d) Semantic differential scale

1 Answer

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Final answer:

The correct option A. The job satisfaction survey with responses limited to "Yes", "No", or "Cannot Decide" is utilizing a single-response format, which differs from multiple-response formats, the Likert scale, and the semantic differential scale.

Step-by-step explanation:

The survey method in question that requires respondents to choose "Yes", "No", or "Cannot Decide" in response to statements about jobs is known as a single-response format. It's a straightforward approach where each question offers a set list of potential answers, and respondents can select only one option. This method is distinct from multiple-response formats, the Likert scale, and the semantic differential scale which provide a range of options expressing varying degrees of agreement or sentiment toward a statement.

Using the Likert scale, respondents are typically given a set of statements and are asked to rate their level of agreement or satisfaction along a five or seven-point scale, ranging from strong agreement or satisfaction to strong disagreement or dissatisfaction. For example, questions on a job satisfaction survey might include "I recommend my organization as a good place to work," or "Considering everything, how satisfied are you with your job?" which measure an employee's sentiment towards their job and the organization as a whole.

A semantic differential scale, on the other hand, would provide two opposite adjectives at either end of a scale, asking respondents to rate where their feelings fall between them, which is not applicable to the scenario described by the survey in question.

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