Final answer:
Procedures provide a true guide for organizational action, with question 3's answer being rules, reality, and choices; and for question 4, an organization's constitution being its most important set of rules.
Step-by-step explanation:
A procedure does indeed provide a general guide to action and offers direction to people within an organization. Procedures are essential for establishing a consistent approach to tasks and decisions, allowing for efficiency and uniformity within the organizational operations.
As for the questions provided as reference, the correct answer to question 3 about political events is most likely c. rules, reality, and choices. These elements are crucial in the context of political decision-making and governance. Political events are often shaped by the rules (laws and regulations), the reality of situations (actual circumstances), and the choices made by political actors.
In response to question 4, the most important set of rules for any organization is often b. its constitution. An organization's constitution typically includes the fundamental principles and established precedents according to which it is governed. It lays the foundational guidelines for the organization's operation, much like a country's constitution does for its governance.