Final answer:
The statement is false; lower-level managers are typically involved in routine, programmed decisions, while top-level managers make more non-programmed, strategic decisions.
Step-by-step explanation:
False, lower-level managers generally make more programmed decisions while top-level managers are more involved in non-programmed decisions.
In a business context, lower-level managers are usually responsible for making programmed decisions, which are routine and repetitive, based on established guidelines and procedures. These types of decisions don't usually require much innovation or strategic thought. Examples of programmed decisions would be managing staff schedules, maintaining inventory levels, or handling standard customer service protocols.
On the other hand, top-level managers face more complex and less structured challenges that require non-programmed decisions. These decisions are typically non-routine and revolve around strategic planning, crisis management, and dealing with unique business circumstances. Top-level managers must often think creatively and consider long-term implications, as their decisions have a significant impact on the overall direction and success of the organization.
Therefore, the statement that lower-level managers make more non-programmed decisions than top-level managers is false.