Question

This skill is usually needed as an outpatient technician when dealing with patients/customers

Answer 1

Communication skills are usually needed as an outpatient technician when dealing with patients/customers. Good communication skills help build rapport, understand patient needs, and ensure clear communication about treatment plans and procedures.

Step-by-step explanation:

When dealing with patients/customers as an outpatient technician, communication skills are usually needed. Outpatient technicians interact with patients/customers on a regular basis, providing assistance and answering their questions. Good communication skills help build rapport, understand patient needs, and ensure clear communication about treatment plans and procedures.