Final answer:
A pharmacy technician must inform the pharmacist of a dispensing error, who then prioritizes patient care and reports the incident through the appropriate system.
Step-by-step explanation:
When a pharmacy technician becomes aware of a dispensing error, they must immediately notify the pharmacist, who is responsible for verifying prescriptions and overseeing the dispensing process. The pharmacist must then prioritize patient care by taking necessary actions such as correcting the error, communicating the issue to the patient, and offering an apology. Follow-up measures involve reporting the incident through the appropriate channels within the healthcare organization or to a reporting system, sometimes known as a medication error reporting system or an incident reporting system.