Final answer:
When communicating with a resident who speaks a different language, the nurse aide should use pictures and gestures, face the resident and speak softly, repeat words often, and not assume comprehension from non-verbal cues.
Step-by-step explanation:
When trying to communicate with a resident who speaks a different language than the nurse aide, the nurse aide should:
- Use pictures and gestures. Visual aids and hand signals can help bridge the language gap and make communication easier.
- Face the resident and speak softly when talking. By facing the resident and speaking in a soft tone, the nurse aide can create a more comfortable and intimate environment for communication.
- Repeat words often if the resident does not understand. Repetition can help reinforce understanding and give the resident more chances to comprehend the message.
- Never assume when the resident nods his/her head that the message is understood. Non-verbal cues like nodding may not always indicate comprehension, so it's important not to make assumptions.