Final answer:
When a resident is combative and trying to hit the nurse aide, it is important for the nurse aide to step back to protect themselves from harm while speaking in a calm manner.
Step-by-step explanation:
When a resident is combative and trying to hit the nurse aide, it is important for the nurse aide to step back to protect themselves from harm while speaking in a calm manner. This ensures that the nurse aide prioritizes their own safety while still attempting to de-escalate the situation. Showing the resident that the nurse aide is in control or explaining the possibility of applying restraints may not be effective in reducing aggression and may further agitate the resident. Calling for help to have witnesses can be useful in certain situations, but the immediate priority is the safety of the nurse aide.