Final Answer:
The statement given "External customers are the ones who actively seek out research and buy, rent, or lease products or services offered by the organization" is false because external customers are individuals or entities outside the organization who purchase or use its products or services but may not actively seek out research. Option B is answer.
Step-by-step explanation:
External customers are indeed individuals or organizations outside the company who engage in transactions by purchasing, renting, or leasing products or services from the organization. However, the statement contains an inaccurate assertion that external customers actively seek out research.
In reality, the active seeking of research is often associated with internal stakeholders, such as marketing or research and development teams within the organization. External customers generally seek products or services that meet their needs or solve their problems, and while they may be influenced by research conducted by the organization, the primary focus is on the end product or service rather than the research process itself.
Option B (False) is the answer.