Question

Compare different options for dealing with a repeated customer service problem.

A. Expanding market reach
B. Conducting employee training
C. Implementing quality control measures
D. Outsourcing customer service functions

Answer 1

When dealing with a repeated customer service problem, options such as expanding market reach, conducting employee training, and implementing quality control measures can be considered.

Step-by-step explanation:

When dealing with a repeated customer service problem, there are several options to consider:

1. Expanding market reach: This involves reaching out to new customers in order to reduce the burden on existing customer service resources.
2. Conducting employee training: By training employees on effective customer service techniques, they can better handle and resolve customer issues, reducing the occurrence of repeated problems.
3. Implementing quality control measures: This involves reviewing and improving processes to ensure customer satisfaction and minimize the occurrence of recurring issues.

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